Frequently Asked Questions

Ensuring your order arrives safely is our highest priority

Call us on 07 3060 3896 or alternatively email us - info@orthosupplies.com.au

Popular items are kept in stock and will be shipped same day if ordered before 1.30pm otherwise within 24hrs – all deliveries (excluding heavy or flammable items) are sent via our next day service.

If products are not in stock they can take up to 14 days to arrive from our suppliers around the globe – we will however strive to keep you informed and updated with delivery times.

If your order is very urgent please tell us and we will do our upmost to get your order fulfilled as quickly as we can.

Wrongly ordered products can be returned to us for credit provided it is within 30 days of receiving the product, the product is unused, undamaged and still in its original packaging.

Items should be returned to the below address:

ORTHODONTIC SUPPLIES AUSTRALIA
PO BOX 3061
VICTORIA POINT WEST QLD 4165

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