Shipping policy

SHIPPING

Items that are in stock will be dispatched between 9am to 5pm on Monday to Friday. Items that are not in stock will be ordered from the relevant supplier and shipped to your nominated shipping address as soon as it becomes available. You will not be charged any additional shipping fees if your order requires a second shipment to complete the fulfillment.

DOMESTIC SHIPPING

Typical delivery times are 1-3 business days for delivery. You will receive a confirmation once your order has been placed and when your item/s have been dispatched you will receive a tracking number, which you can use to track your parcel.

Please also note that the shipping rates for most items we sell is a flat rate of $22.00 + GST. Express Shipping is used, where possible, from the date of dispatch. Heavier goods are sent via road and may take unto 7 business days - general rates are as below. You will be notified if your order is over the weight limit for express shipping.

Express Shipping 0.0kg - 5.0kg flat rate $22.00
Heavy Goods 5.0kg - 10.0kg flat rate $50.00
Heavy Goods 10.0kg - 30.0kg flat rate $100.00